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Two 'virtual police' facilitate communication between citizens and municipal police in Pamplona

Pamplona City Council has launched two posts 'virtual police' on Sanduzelai square in the neighborhood of San Jorge and Alfredo Floristán the square in the neighborhood of the Miraculous. There are two devices that facilitate communication between the municipal police and citizens, through these posts, may warn of hazards and other notable events.

The system of 'virtual police' consists of a kiosk 2,8 meters, white and blue, with a pushbutton, intercom and ergonomic camera that fits the height of the citizen plaintiff. At that joins other panoramic camera surveillance located in the vicinity of the post to take a broader view of the area.

Those two elements of communication and network video and audio recordings via fiber optics and CCTV Hall and bind, finally, Operations Coordination Center of the Municipal Police (CECOP) permanent presence and immediate attention call alarms enabled by the effect.

Once implemented the system, both upon the request of a citizen initiative as an agent in a given situation, cameras displayed then the area to make appropriate decisions and react more informed choices before the specific event.

This Tuesday the mayor of Pamplona, Enrique Maya, the councilor of Public Safety, By Ignacio, Director of Public Safety, Alberto Margallo, and Police Chief Municipal, Simon Santamaria, have performed a demonstration of this new system of communication between citizens and municipal police in the 'virtual police' located in the square Sanduzelai. At the moment two posts were installed in two areas of the city where they live both children and young and old enjoying their leisure time. It is possible to have other points of interest in connection points and make the temporary transfer of the kiosks.

Simple operation

The operation of the system is simple and intuitive. Also, the steps are printed at the kiosk next to the display itself, both Castilian and Basque.

The citizen who wants to contact the Municipal Police should stand in front of the screen that has the kiosk and press the call button. Then, the kiosk lights and the Municipal Police received an alarm in the CEPA instantaneous acoustic-luminous, while viewing both images kiosk itself as the panoramic camera on the area.

Received the call, two-way conversation between citizens and the police starts. The Municipal Police, in view of the images you see and the information that you supplied the caller, it shall take appropriate decisions, application can be addressed remotely or send a patrol. Once the conversation, light will turn off kiosk. Throughout this process will be recorded both the image and the sound of the established communication between police and citizens.

No cost to the City

'Virtual police', valued at 82.323,54 euros, have not resulted in any cost to the City of Pamplona. Their placement is part of the improvements released at the time by the company Indra awarded the contract for maintenance and installation of traffic light installations in the city.

These kiosks join others who have a municipal police service provision and citizens to establish channels of communication of incidents in the city.

Cliente: Ayuntamiento de Pamplona

Suministrador: Indra

Creado el 14/10/2015 por Matrakus Home, Casos de éxito 0 1874

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